Privacy Policy
1. Introduction
Navion Fx Limited is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how Navion Fx Limited collects, uses, discloses, and safeguards your data when you use the trading platform, website, and related services.
By accessing or using the services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the policies and practices, please do not use the services.
2. Information We Collect
Personal Identification Information:
Full name, date of birth, and nationality
Email address, telephone number, and residential address
Government-issued identification documents (passport, driver's license, national ID)
Proof of address documents
Photograph for identity verification
Financial Information:
Bank account details and payment card information
Transaction history and trading records
Source of funds and wealth information
Credit history and financial status
Technical and Usage Data:
IP address, browser type, and operating system
Device information and unique identifiers
Login times, pages viewed, and actions taken
Device fingerprint and behavioral data, including navigation patterns and trading activity patterns, used for fraud prevention, account security, service personalization, and platform analytics
Cookies and similar tracking technologies
Communication Data:
Records of correspondence with customer support
Survey responses and feedback
Marketing preferences
3. How We Use Your Information
Account Management:
To create and maintain trading accounts
To verify identity and comply with KYC requirements
To process transactions and manage funds
Regulatory Compliance:
To comply with AML/CTF regulations and legal obligations
To detect and prevent fraud, money laundering, and other illegal activities
To respond to legal requests and regulatory requirements
Service Delivery:
To provide customer support and respond to inquiries
To process deposits, withdrawals, and trading operations
To send important notices about accounts or services
Platform Improvement:
To analyze usage patterns and improve services
To develop new features and functionality
To ensure platform security and performance
Marketing Communications:
To send promotional materials and trading opportunities (with consent)
To provide personalized content and recommendations
To conduct market research and surveys
Analytics and Profiling:
To build behavioral and activity profiles for fraud prevention, risk management, and platform analytics
To personalize the content, offers, and communications you receive based on your activity and preferences
To analyze trading and usage patterns, individually and in aggregate, to improve platform features and services
4. Legal Basis for Processing
Contractual Necessity: Processing is necessary to perform the contract with clients
Legal Obligation: Processing is required to comply with applicable laws and regulations
Legitimate Interest: Processing is necessary for the Company's legitimate business interests, including fraud prevention, risk management, platform analytics, service personalization, and improving and marketing the Services, weighed against your rights and interests
Consent: Clients have given explicit consent for specific processing activities
5. Information Sharing and Disclosure
Regulatory Authorities:
Government agencies where legally required
Law enforcement and judicial authorities
Tax authorities as required by law
Service Providers:
Payment processors and banking institutions
Identity verification and KYC service providers
Risk management and trade monitoring service providers, who receive account and trading data to support platform operations
Cloud hosting and IT infrastructure providers
Customer support and communication platforms
Business Partners:
The Liquidity Provider that receives and manages client funds
Introducing brokers (with consent)
Marketing partners (with consent)
Legal Requirements: Information may be disclosed when required by law, court order, or to protect legal rights and interests.
Navion Fx Limited does not sell, rent, or trade personal information to third parties for marketing purposes.
6. International Data Transfers
Personal information may be transferred to and processed in countries outside of client residence. Cross-border transfers are carried out in accordance with the data protection laws applicable to each client, which differ by jurisdiction. For example, for clients in India, transfers are permitted by default under the Digital Personal Data Protection Act 2023 to any destination other than a country the Indian government specifically restricts by notification; as of the effective date of this policy, no such restriction has been notified.
Navion Fx Limited maintains data processing arrangements with its service providers covering the security and confidentiality of personal data, and will update this section to reflect any additional legal mechanism that becomes applicable as its client base or vendor arrangements change.
7. Data Security
Encryption: SSL/TLS encryption for data transmission
Authentication: Two-factor authentication (2FA) for account access
Access Controls: Access to personal and trading data, whether by our own staff or by service providers, is restricted to those who need it to perform their role, on a need-to-know basis
Monitoring: Continuous monitoring for security threats and breaches
Audits: Regular security audits and vulnerability assessments
However, no method of transmission over the internet or electronic storage is 100% secure. While Navion Fx Limited strives to protect information, absolute security cannot be guaranteed.
8. Data Retention
Account Information: Duration of account relationship plus 5 years after closure
Transaction Records: Minimum 5 years as required by financial regulations
KYC Documents: Minimum 5 years after account closure
Marketing Data: Until consent is withdrawn or deletion is requested
9. Your Rights
Right of Access: Request copies of personal information
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Erasure: Request deletion of personal data (subject to legal obligations)
Right to Restriction: Request limitation of processing in certain circumstances
Right to Data Portability: Request transfer of data to another service provider
Right to Object: Object to processing based on legitimate interests
Right to Withdraw Consent: Withdraw consent for processing at any time
To exercise these rights, please contact privacy@navionpro.com. Requests will be responded to within 30 days.
10. Cookies and Tracking Technologies
Essential Cookies: Required for platform functionality and security
Analytics Cookies: Help understand how services are used
Marketing Cookies: Used to deliver relevant advertisements (with consent)
Preference Cookies: Remember settings and preferences
Cookie preferences can be managed at any time using the Cookie Settings link in the website footer, or through browser settings. However, disabling certain cookies may affect platform functionality.
11. Third-Party Links
The website may contain links to third-party websites. Navion Fx Limited is not responsible for the privacy practices or content of these external sites. Clients are encouraged to review privacy policies of external sites before providing any personal information.
12. Children's Privacy
The services are not intended for individuals under the age of 18. Navion Fx Limited does not knowingly collect personal information from minors. If it becomes known that data has been collected from a person under 18, it will be deleted promptly.
13. Changes to This Privacy Policy
Navion Fx Limited may update this Privacy Policy from time to time to reflect changes in practices or legal requirements. Clients will be notified of any material changes by:
Posting the updated policy on the website
Sending email notification to registered users
Displaying a prominent notice on the platform
The "Effective Date" at the top of this policy indicates when it was last updated. Continued use of services after changes constitutes acceptance of the updated policy.
14. Contact Information
For questions, concerns, or requests regarding this Privacy Policy or data practices, please contact: support@navionpro.com
15. Complaints
If you believe your personal information has not been handled properly, please contact us first at privacy@navionpro.com so we can attempt to resolve the matter directly. Where applicable, you may also have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
16. Restricted Jurisdictions
Services are not available to residents of the jurisdictions listed below. This list is reviewed periodically and may be updated without prior notice; the current version supersedes any prior version.
Tier 1 Countries (Not Served): United States, United Kingdom, European Union member states, Iceland, Liechtenstein, Norway, and any other jurisdiction requiring specific local licensing that the Company does not hold.
Blacklisted Countries (Restricted): Afghanistan, Belarus, Bosnia and Herzegovina, Bulgaria, Crimea and Sevastopol (and other Russian-occupied Ukrainian territories), Cuba, Iran, Iraq, Kenya, Kuwait, Myanmar, North Korea (DPRK), Papua New Guinea, Russia, Somalia, Sudan, Syria, Venezuela, Vietnam, Yemen, Zimbabwe, and any other jurisdiction currently subject to comprehensive international sanctions or named on the current Financial Action Task Force list of jurisdictions under increased monitoring.
This list combines sanctioned jurisdictions and jurisdictions on the current FATF monitoring list. The FATF list is reviewed and revised three times a year; the names above reflect the list as of the effective date of these Terms and should be checked against the current FATF list at each revision.